367bet Frequently Asked Questions

Creating a 367bet account takes under two minutes. Visit the 367bet website, click the registration button, and fill in your username, email address, mobile number, and preferred currency (BDT). You must confirm that you are at least 18 years old and agree to the Terms and Conditions before your account is activated.

367bet requires a valid government-issued photo ID for account verification. Accepted documents include a Bangladesh National Identity Card (NID), passport, or driving licence. You may also be asked to provide proof of your payment method — for example, a screenshot of your bKash or Nagad wallet showing your registered mobile number.

Use the 'Forgot Password' link on the 367bet login page. Enter the email address registered to your account and you will receive a password reset link within a few minutes. If you do not receive the email, check your spam folder or contact 367bet support via live chat for manual assistance.

No. 367bet strictly allows one account per person, per household, and per device. Creating duplicate accounts is a violation of the Terms and Conditions and may result in all accounts being closed and balances being forfeited. If you have accidentally created two accounts, contact support immediately to consolidate them.

To close your 367bet account, contact the support team via live chat or email at [email protected] and submit a formal closure request. Any remaining balance will be refunded to your registered payment method before the account is permanently deactivated. Account closure is processed within 24 hours of verification.

To deposit via bKash on 367bet, log in to your account, go to the Deposit section, and select bKash as your payment method. You will be shown a 367bet merchant number; send your desired amount from your bKash app using the Send Money option, include your 367bet username in the reference, and your account will be credited within minutes.

bKash deposits on 367bet are typically credited to your account within 1 to 5 minutes. During periods of high traffic — such as major BPL or IPL match days — processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact 367bet support with your bKash transaction ID.

The minimum deposit on 367bet is ৳200 BDT, regardless of the payment method used. This applies to bKash, Nagad, Rocket, and Upay deposits equally. There is no upper limit on deposits, though very large single transactions may trigger an additional verification step as part of our security process.

The minimum withdrawal on 367bet is ৳500 BDT. Withdrawals are processed to the same payment method used for the most recent deposit. Requests submitted before 10 PM Bangladesh Standard Time (BST, UTC+6) on working days are typically completed within 2 to 6 hours. Weekend withdrawals may take slightly longer.

367bet does not charge any internal processing fee on withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their standard transaction charges on incoming transfers. We recommend checking your provider's current fee schedule, as these rates are set by the providers themselves and are outside 367bet's control.

Yes, 367bet supports withdrawals to Nagad and Rocket in addition to bKash and Upay. Your withdrawal will be sent to the mobile number registered to your 367bet account for the selected payment method. Make sure your Nagad or Rocket account is active and the number is correctly saved in your 367bet profile before submitting a withdrawal request.

Yes, 367bet offers a full cricket betting market covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC Test matches, and international ODI series featuring the Bangladesh Tigers. Markets include match winner, top batsman, total runs, over/under, and live in-play betting during matches.

367bet hosts hundreds of slot titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. Games range from classic 3-reel fruit machines to modern 5-reel video slots with bonus rounds, free spins, and progressive jackpots. All slots are accessible directly from the browser — no app download is required.

367bet is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — including cricket betting, live casino, slots, deposits, and withdrawals — works smoothly through your phone's browser without needing to download a dedicated app. Simply visit 367bet.club on your mobile browser to get started.

The RTP on 367bet slot games varies by title, but most games from Pragmatic Play, NetEnt, and Microgaming carry an RTP between 94% and 97%. Each game's individual RTP is shown in the game's information panel. 367bet only offers games from certified providers whose RNG (Random Number Generator) outcomes are independently audited for fairness.

367bet's live casino section features real-time table games streamed from professional studios, including live roulette, live blackjack, live baccarat, and live game shows from providers such as Evolution Gaming and Ezugi. Games run around the clock and are accessible on both desktop and mobile browsers with no additional software needed.

367bet offers a welcome bonus to newly registered players who complete their first deposit. Bonus details — including the percentage match, maximum bonus amount in BDT, and minimum qualifying deposit — are displayed on the 367bet promotions page at the time of registration. Bonus terms change periodically, so always read the current offer before depositing.

Wagering requirements on 367bet bonuses specify how many times you must bet the bonus amount before the resulting winnings can be withdrawn. Requirements vary by promotion and are stated clearly in each offer's terms. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in qualifying bets before withdrawing.

Yes, all 367bet bonuses carry an expiry period, typically between 7 and 30 days from the date the bonus is credited. If the wagering requirements are not met within the stated time window, the bonus and any associated winnings are automatically removed from your account. The expiry date for each active bonus is shown in your account's Bonus section.

Yes, 367bet runs regular promotions for existing players beyond the initial welcome offer. These include reload bonuses on selected deposit days, free spins tied to newly launched slot titles from providers like Pragmatic Play, and seasonal promotions around events such as the BPL season, IPL, Eid, and Pohela Boishakh. Check the promotions page regularly for current offers.

Bonus winnings on 367bet can only be withdrawn after the applicable wagering requirements have been fully met. Once the wagering threshold is reached, any resulting balance converts to real withdrawable funds. There is no separate cap on how much you can withdraw from bonus winnings unless explicitly stated in the promotion's individual terms.

367bet uses 128-bit SSL encryption on all data transmissions to protect your personal and financial information. The platform only integrates payment providers with proven security credentials (bKash, Nagad, Rocket, Upay), and all slot and live casino games come from independently audited providers. We recommend reading our full security policy for a complete overview.

You must be at least 18 years old to register and play on 367bet. This is a strict, non-negotiable requirement. All players are required to confirm their age at registration, and 367bet reserves the right to request official identity documents at any point. Any account found to belong to a person under 18 will be closed immediately.

To self-exclude from 367bet, contact our support team via live chat or email at [email protected] and request self-exclusion. You can choose a period of 6 months, 1 year, 3 years, or indefinite exclusion. Your account will be locked immediately upon confirmation, all marketing communications will stop, and your balance will be held safely until the exclusion period ends.

Yes. 367bet allows you to set daily, weekly, or monthly deposit limits directly from your account settings under the Responsible Gaming section. Lowering your limit takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before it comes into force — this delay is intentional and cannot be bypassed.

367bet customer support is available 24 hours a day, 7 days a week. You can reach the team via live chat on the 367bet website (the fastest option), by email at [email protected], or via WhatsApp at +880 1700 367367. All support is provided in English. Response times are typically under 5 minutes on live chat.